"¡No podría fallar nuestra estadía!"
Sinceramente, fueron las mejores vacaciones que he tenido.
¡La actualización a preferir es una necesidad! Tener una habitación mejorada con hermosas vistas, mini bar gratuito mejorado, excelente servicio de habitaciones incluido en el precio, ¡todo para hacer de esta una estancia muy relajante! La piscina privada con las camas era excepcional, el servicio de camareros para bebidas y bocadillos del mediodía era un sueño. ¡Había tanto en oferta que no pudimos hacer todo!
No se puede criticar el servicio.
Además, me encantaron los animales que aparecían cada pocos días con los que podías hacer fotos. ¡Tengo fotos con loros, monos y lagartijas!
"Hermoso hotel. Gran personal."
Decidimos pasar la Navidad en un hotel en lugar de en casa como antes, y elegimos este hotel porque ya hemos estado aquí antes. El personal es tan amable y servicial y el personal de animación realmente hace la diferencia en nuestras vacaciones. Disfrutamos mucho de sus actividades. Menciones especiales para Laura, lo que nos hizo sentir como si estuviéramos con la familia.
La comida es estupenda y la cena de Navidad fue magnífica. El hotel es precioso y muy romántico, sobre todo por la noche.
"Todos se divirtieron"
Acabo de pasar 7 días en el Unlimited Riviera Cancun Resort y lo pasé de maravilla. La playa era genial, la comida era genial, el servicio era A-1! Éramos un grupo de 16 personas y no tuvimos problemas para alojarnos en la mayoría de los restaurantes. Las habitaciones estaban muy limpias y las camas muy cómodas. Pasamos el año nuevo en el resort y lo pasamos de maravilla. Una mención especial al equipo de Entretenimiento que trabajó duro para asegurar que todos los invitados se divirtieran y cambiaban las actividades diariamente. ¡¡Definitivamente volvería!! Pero primero tendrían que arreglar el camino al entrar, ¡un poco áspero!
"Vacaciones largas en familia por Navidad"
Estas fueron unas vacaciones familiares extendidas para mí y para otras 17 personas con edades comprendidas entre los 5 meses y los 85 años. Nuestra estancia se extendió del 21 de diciembre de 2013 al 28 de diciembre de 2013.
He estado en varios hoteles con todo incluido antes, uno que todavía ocupa un lugar destacado en mi lista y el otro por el que nunca volveré a poner un pie en ese país en particular. Ahora Sapphire, reafirmó que hay otros excelentes resorts después de mi mala experiencia anterior. Nuestra estancia fue reservada a través de un agente de viajes y optamos por el alojamiento Preferred Club, que recomiendo.
Market Cafe- Comidas estilo bufé todo incluido, con un fuerte toque mexicano. Si comes aquí para cenar te ofrecen un menú temático.
Cibu- Delicioso, probablemente mi favorito. Menú ecléctico y personal de servicio extremadamente amable y servicial.
Bluewater Grill: es bueno para el almuerzo dos veces como máximo, ya que el menú es fijo y te cansarás de repetir. Para la cena se convierte en un asador con t-bone decente y chuletón. Aunque es un poco ventoso por la noche, no hay nada mejor que un filete bajo las estrellas.
Paramour: recibió elogios de parte de los miembros de mi familia, pero debido a la restricción de los adultos, mi esposa y yo no cenamos aquí.
Lemongrass- Teppanyaki Grill era bueno, sin embargo, similar a muchos en los Estados Unidos. Los aperitivos, las sopas y las ensaladas fueron el factor diferenciador en el asador japonés estándar de EE. UU.
Fresco- Muy buena comida tradicional mexicana. Los platos son muy pesados a base de maíz.
CoCo- ¿Qué es lo que no te gusta de los pretzels suaves, los croissants y la mayor cantidad de espresso que puedas beber, siempre que te apetezca? Los dos servidores femeninos aquí son fantásticos. Es imposible no ser feliz cuando te saludan con una sonrisa tan cálida.
Todos los bares son relativamente iguales, con el Preferred Club ofreciendo mejor licor, los camareros son lo que necesita buscar. Dependiendo de a quién te pongas, puedes obtener una bebida hecha desde cero o algo más pesado en las batidoras. Miguel, a quien encontré en Moments, Splash y nuestra última noche en Eclipse, sabe cómo preparar cualquier bebida que pueda imaginar, en realidad estaba haciendo fotos que encontramos a través de una aplicación para iPhone la primera noche. En el bar de playa Preferred, Cesar, Lemmuel y José hacen un gran trabajo. Raúl en el Bar de la Piscina Preferido también fue fantástico.
La clave de las bebidas en Now es pedir lo que quieres. Si no tiene una preferencia, no espere obtener el licor de la más alta calidad. Si te importa, tienes que hablar más alto o te darán licor de ferrocarril. Descubrí que el mejor licor era el Preferred Club Pool (que también tenía una selección de cervezas más amplia) y dentro del Preferred Club Lounge.
HABITACIONES / LIMPIEZA:
Nuestra habitación era perfecta, la cama siempre se hacía cuando los niños dormilones les permitían a las mucamas limpiar. ¡En realidad, limpian los pisos cada día que limpio! El único problema fue al llegar, no había cuna en nuestra habitación tal como habíamos solicitado, pero cuando nos la entregaron se disculpaban tanto que era difícil estar molesto.
LA VIDA NOCTURNA:
Solo me aventuré en Eclipse después de que Moments se hubiera cerrado, para comprar bebidas, pero el tono parecía ser de un público menor de 20 años que intentaba emborracharse por primera vez.
Siendo que estaba en unas vacaciones familiares, éramos mucho más propensos a pasar el rato en la amplia área de asientos de Moments y a jugar a las cartas, a la enorme Jenga (que ellos proveen) o hablar.
Hay una gran cantidad de señuelos relacionados con los cigarros en el Caribe, específicamente la búsqueda de los cubanos. Todo lo que puedo decir es que tenga cuidado con el comprador, haga su investigación. Como alguien que ha comprado falsificaciones antes, sabía qué buscar. El vendedor que contrata el hotel nunca me daría una respuesta directa sobre cuándo obtuvo los cigarros de Cuba, pero según el aspecto, deterioro y mi investigación anterior, ella estaba vendiendo falsificaciones. Si usted es un ávido fumador de cigarros, trae los tuyos de casa.
No sé qué más agregar aparte de que cada vacación es lo que haces. Las mías fueron beneficiadas por las personas que estaban conmigo. Estoy muy contento de que mi familia pueda compartir este recuerdo duradero en un complejo tan limpio, familiar y amigable.
"Un hotel increíble y un personal estupendo. El mejor hotel con todo incluido en el que he estado"
Para empezar, este resort es hermoso - muy bien cuidado, piscina enorme - fuentes limpias y hermosas y jardines por todas partes.
Mi pareja y yo hemos estado en muchos resorts todo incluido y esto es, con mucho, lo mejor que hemos hecho nunca. Después de leer los comentarios antes de venir de vacaciones, me he comprometido a no tomarlos literalmente.
El check-in duró literalmente 3 minutos, se nos dio una toalla fría y nuestras maletas fueron llevadas a nuestra habitación. No tuvimos ninguna molestia por parte de la gente de tiempo compartido - ¡ni siquiera vimos alguna!
Nuestro dormitorio era doble (¡cama enorme!) era muy espacioso con una bonita vista al jardín. Se limpiaba a diario y a veces también por la noche. Nos sorprendió recibir champaña y una pancarta en nuestra puerta para nuestro aniversario, lo cual fue agradable teniendo en cuenta que no fuimos los preferidos. Nuestro mini bar se llenaba a diario, nunca tuve que preguntar y siempre recibía botellas de cerveza, Coca-Cola y agua.
La piscina era ruidosa a veces, pero nos encantaba el ambiente, ¡y nos divertía! La playa - no es la mejor en la que he estado, pero esto no es culpa del hotel, ellos hacen todo lo posible para limpiar las algas marinas.
Los restaurantes eran increíbles. Cibu - que es un restaurante mediterráneo (no italiano para una crítica anterior, DUH!!!) era encantador, las porciones no parecen grandes pero realmente te llenan. Me comí el bistec y el risotto y estaba en el cielo.
Lemongrass es un restaurante asiático dividido en dos. Un lado hibachi que fue muy divertido ver la actuación. El arroz era para morirse y el bistec se derrite en tu boca. (otra crítica de este restaurante - fuimos 3 veces y no nos decepcionó en absoluto) debe probar el helado frito !!
Paramour era el restaurante francés, ¡muy elegante! ¡Tienes que obedecer el código de vestimenta, para que los hombres tengan cuidado! (lo mismo con cibu) pero la comida era el cielo. Otra vez comí un filete allí - ¡¡Magnífico!!
Bluewater Grill, abierto durante el almuerzo y algunas tardes de la semana. Fue agradable tener una comida sentada para el almuerzo y fue agradable. Nada de qué gritar demasiado, pero era mejor que ir al buffet. El tiempo de la tarde era encantador, comí un bistec T.bone y era enorme !!!! Cena encantadora :)
Nunca hice el buffet como quería ir para los restaurantes.
¡El buffet del desayuno era encantador, las tortillas eran increíbles, la señora que las hace es muy amigable y siempre intentaba enseñarme un poco de español mientras yo esperaba!
Durante todas nuestras comidas el servicio del personal fue brillante, siempre mereció una propina. Las bebidas las traían regularmente.
PERSONAL - ¡WOW! Sinceramente, lo mejor que he visto nunca. Los de mantenimiento pasaban diciendo "hola" y los de limpieza eran muy educados.
El personal del bar en la piscina principal, brillante - esos comentarios que leíste que dicen que debes dar una propina para ser servidas son completamente falsas. Tomaré el sol y nunca necesitaré levantarme para tomar una copa, ya que el personal de la piscina siempre ofrecería. Muy amigable.
¡El personal de entretenimiento es divertidísimo! Trabajan horas tan duras, pero siempre tienen una sonrisa en sus caras y se ríen. Ellos harían todo lo posible para asegurarse de que todos estuvieran contentos y en muchas ocasiones ayudaron a mi novio a ver el fútbol.
El personal de noche en el bar del vestíbulo era increíble, siempre me llenaban la bebida tan pronto como la terminaba. Un agradecimiento especial a Oscar, que se tomaría un tiempo para hablar con nosotros, conseguirme mis palomitas de maíz y ser simplemente encantador. Miguel era brillante y también filiberto. Una vez más, no tenías que darles propinas para llamar la atención y cuidar de todos.
Corona era preciosa, a veces (los primeros en servir) la cerveza era plana, esto no era muy a menudo. No sé qué se queja la gente de las bebidas de la estantería de arriba. Mi compañero estaba bebiendo Jim Bean y Jack Daniels, Gordon's gin y vodka. Tampoco éramos huéspedes preferidos.
Wifi ahora es gratis!
El gimnasio hizo el trabajo, pero hacía mucho calor ahí dentro.
Espero no haberme perdido nada, nos ha encantado nuestro tiempo aquí y estamos muy molestos por las críticas negativas - ¡por eso he entrado en tantos detalles! ¡Yo recomendaría este hotel a todo el mundo!
"Very impressive resort"
We've been to a number of 4-4.5 star all-inclusive resorts and this one shines. Resort looks beautiful and well maintained. Room was pristine and bed very comfortable. The food was also up to par, I enjoyed just about every meal. Service good as well.
I'm a big time tennis nut and in that respect this place wasn't very robust, but the 2 courts available had nice surface and were in good condition. I was able to arrange for a pro from neighboring resort to hit with me. One complaint is the tennis balls would sometimes fly through the fence.
In the evening there was live music by the main bar, a show and a dance club that stayed open late. On Thursday there was a beach party dinner, which was a nice change up.
We did go for the preferred option and it was well worth it for us - secluded adult only pool, unlimited WiFi (good signal just about everywhere)etc. it all just built on the great value, we'll be back for sure.
"Diamond Jewel Cancun is truly a gem!"
We have just returned from a wonderful visit and do not have a single complaint. I am shocked to read any disappointing reviews and especially to read complaints of the food. We have been to many all inclusives and the food here was by far the best. We loved the no wrist bands and not having to sign up for specialty restaurants. The buffet food was excellent, especially the asian evening. We loved the hibachi so much that we went there twice - it was amazing. Food is always high on my list of priorities and the food here definitely gets a 5!
The entertainment staff did a great job and tried so hard. The outside entertainers were not great but it was still entertainment. The hypnotist was the best, and American Idol. This is definitely a family resort and not too wild at all. Young people who want non stop partying will be very disappointed.
All the staff were so helpful and friendly. We were surprised and dismayed to see how little the guests tipped. I really think all the workers deserved some extra $$ to show our appreciation of how hard they worked. They were wonderful.
We walked into Puerto Morelos a couple times - a very easy walk on the beach. There was good souvenir shopping there, much more variety than in the hotel gift shop. It is a very cute little town with a nice little church.
The road to the resort is horrible but since we were not driving and our vehicle wasn't getting destroyed, who cares? Just remember to add extra time to any commutes, especially after a big rain.
Overall our stay was wonderful. There was something for everyone. We would definitely recommend this resort to anyone.
"Huge improvement of resort in past 5 years"
I was luke warm about returning to this property, having been about 5 years ago as Paradisus, but while the bones are the same, it is very different. I usually avoid all-inclusives, but there are times when it makes sense for groups. The 2 major improvements are food quality, and the beach developed, clean and feeling safe all the way in to Puerto Morelos, giving a destination for the 45 min. hike along the beach. I'm big on walking, not lying on the beach.
The individual restaurants are fairly easily accessed, no more early morning phone calls to beg for a reservation, no arm bands, overall friendly service without seeming to need tips. We had a group of 18, and generally were not tipping often, yet had fine, cheerful service (with the exception of one surly concierge on the afternoon shift). Even the daily buffets are delicious.
My only complaints aside from rain every couple of days,(today torrential) is the lack of a decent red wine included with meals. I would have been treating the relatives to wine with most meals if it had been reasonably priced. One night we tried two bottles of Mexican red from the list, which totaled over $ 100, and barely finished them with 15 people, as they were not enticing. On a positive wine note, their house Sauvignon blanc / semillon blend was quite drinkable, and there is plenty of seafood which benefited from its synergy.
The snails and the fillet at Paramour Restaurant were amazing. The only food horror was the pizza at Blue Water Grill @ lunch. Most frozen pizza in the US is much preferable.
We also discovered that once we had befriended a few of the staff, even though some food was not readily available on a given day, our amigo would find it for us if we had the craving, such as today, coconut ice cream. My fav was actually the mango Ice cream.
I'm being long-winded bout the food, and this is because at so many resorts there is quantity, but not quality, while this stay at Diamond has proven you can have quality haute cuisine in a reasonably priced resort.
"Mayan Holidaze Was Fantastic!"
Went for the music will go back for the atmosphere! Loved this place away from the bustle of the city. If you just want to go an d relax and not get caught up in the bustle of a resort city go here! Food choices were good, service was great employees were extremely helpful. If I go to Mexico again I would want to stay here or a place just like it.
The entire staff went out of their way to make sure that we had the very best vacation experience possible. The resort is beautiful and the food was great.
We asked one of the landscape staff how to get to the spa and instead of pointing (we didn't really share a common language :-)) -- he took us there!
"Diamond Jewel for a wedding 12/04/13-12/11/13"
We had a great week at the Diamond Jewel, the rooms were great, very good selection of food, the main pool was large with plenty of chairs to handle our large group. We were at the Now for my best friends wedding and the week was memorable and terrific. A HUGE shout out to Oscar in the lobby bar and all his co-workers who served us up for the week, great job guys. Irene the server at the pool and lobby was amazing, always had a hug and a smile for me. Ramone the wedding coodinator did an amazing job and made their wedding the most memorable wedding EVER!!!!! Can't say enough about the staff at the Now, they ALL go above and beyond.
Sometimes pictures of places are so much prettier than the actual place, but this was definitely not the case. While the pictures were beautiful, the place was so much nicer in person. Incredibly friendly staff and most speak English well so communication is no problem. Numerous restaurants and the food was amazing, plus they have 24 hour room service. They also must do nice destination weddings, because in the 4 days I was there, they had 3 weddings! You won't be disappointed in staying at this hotel.
I am very late on writing this review, but I will never forget the experience we had while at the resort. What an incredible time, food was great, service was great, entertainment was great. French restaurant amazing, despite the crazy negative reviews. And we are from NY, so super picky with our food.
I would highly recommend this resort to anyone looking to go as a couple. We upgraded ourselves to the preferred package, and had access to the adults only pool and access to the preferred club room with snacks, drinks, computers, etc, which was nice after a tennis game! It was certainly worth every penny. I am not sure I would rate this resort as a 5 star, if we did not do the upgrade. The adults only pool was my daily escape, the drinks were brought to us, we were well taken care of! Great tennis grounds, really excellent resort! Upgrade to Preferred, amazing experience. You do not necessarily need the ocean view room, we had a regular room - I never saw a point on splurging on the room, you want to go see the beach, go outside. I would definitely go back there, but my husband and I every year look forward to trying out new resorts, and that is the only reason why we would not go back to Diamond Jewel.
"Another Great Experience"
The first week of December I began my 1 week stay at the Diamond Jewel. The resort is about 25 minutes from the airport. If you are going on your own I would recommend you either go on line and look up Amstar, or arrange transfers to and from the airport with the resort.
This was my third time at the Diamond Jewel in a year and a half. Everything, as usual, was exceptional. The place is immaculate including all of the public areas. The staff is helpful and gracious. The food and the facilities are great. Speaking of the food, they changed the menus in all of the restaurants. The Paramour had the most exquisite escargots (snails) I ever had. The soup and the Cibu was divine, and the Lemongrass had a seafood and noodle entree that was wonderful. This time I was "Preferred" so that entitled me to some very nice perks. I could use the private pool and reserve an outdoor bed which was shaded by a thatched roof. At the beach I could reserve an umbrella. A very important perk for me was the unlimited use of the internet at no extra cost. The resort has handicap access throughout the public areas; however, I do not know if any of the rooms have walk-in shower stalls. If you wish to go on an excursion or rent a car there are a few companies who have staff on site.
I had two massages at the spa and they were so relaxing. In addition to a hot tub and a cool tub, they have an area with jets that massage your feet, and a series of waterfalls that massage your muscles. There is even a bed that has water jetd coming at you from several directions. The spa staff really take care of you.
For coffee addicts, there is a special coffee bar where you can get any specialty coffee drink you like such as an espresso or a latte. I just go to relax, but there is entertainment and disco every night and activities during the day including yoga, riffle shooting, Spanish lessons, etc. There is also a day camp for children. The resort is a 6 star all inclusive, and is a great value.
we went as a couple to celebrate our 36 anniversary in dec 2013 we had a great time place is very clean great intertainment food is delicious , staff very friendly , we did not upgrade to perfered club , but next time will because we want the bath jaccuzi in the balcony, never a dull moment the pool is huge , chairs are confy
I visited this resort the first week of December and it was a great vacation. This is the second Now Resort and the best part is food served for dinner. My wife and I went to all the restaurants and they were all really good. One recommendation I have is if you don't want to wait for a table make sure to get to the restaurant by 7:00 pm. Also I wore dress sandals to all the restaurants and didn't have any issues. The cibu and paramour required dress pants but the others you could where shorts.
The pool was amazing the bartenders did a great job. The entertainment staff was also great they had different activities going at all times. The beach was great, the sand is very soft and there is a little seaweed but the resort has employees raking the sand. The water had a little bit of undertow but you could easily stand or play in the water.
The road into the resort was a little rough but who cares your on vacation!!! It's only a five minute ride.
The room was really nice. The bed was really comfortable and the room was spacious. We booked the preferred club and we were in the building closet to the pool which was worth the extra money we paid.
This resort is about 10 years old so you will see a little "wear and tear" but it was nice. The only thing I suggest for this is to add a hot water hot tub outside of the spa. I would recommend this resort.
This resort is excellent for families. We had an amazing time using the pool, beach and entertainment. The restaurants were excellent with both quality and variety. The staff were very accommodating and helpful.
The beach was beautiful, except for the seaweed, but they did work hard to keep it clean. Beach side drink service was great (Juan Carlo is fast). Pool was nice with some fun activities. Ahmed was fun and entertaining! Food was good although the wait to be seated in a restaurant averaged 1-2 hours. Towards the end of the trip we ate at the buffet alot, who wants to spend 1-2 hours of their vacation waiting to eat... The rooms were nice and the bed super comfy. Only real downfall is we were about 25-30 min drive from Cancun and Playa...making a trip to go shopping super expensive.
"Best Vacation !!"
The Diamond Jewel is a beautiful resort. The road leading up to the resort
is a bit rough, but as soon as we arrive we're welcomed with cold cloths,
in a wide open lobby letting in fresh air. There are comfortable sofas in
the lobby where we can sit and relax as we wait for a cart to take us (and
our luggage) to our room. Our room was in bloc 1100 which is farther from
the beach but the quality of the room itself makes up for the lack of a
view. The bathroom has marble everywhere and is equipped with a very large
bath tub. The room service throughout our stay was impeccable.
At the beginning of our stay we heard noises from another room with young
adults but everything was quiet once they left. The ocean is beautiful
despite the algae...there are plenty of long chairs to lounge around, but
if you want a chair at the pool you need to reserve it early in the
morning. The staff is rather responsive, they will fill up your glass so
it is never empty. The ambiance at the pool is wonderful with plenty of
activities and music, along with a pool bar. The staff, in particular:
Miguel, Amhed, Laura, Marco, Fermin, and Francisco are always there to
make you feel like you're the most important guests at the resort.
Congratulations for the superb job! At night there're always a different
music group to make you dance until 10pm, with dancing at the beach
afterward for those who want to keep having fun late in the night.
It was a marvelous trip and I'd go back without the slight hesitation -- a
trip among girls :)
"2nd Time to the area"
My wife and I visited mid November and had a great time, food was excellent, staff very hospitable.
We were very pleased with the trip and if I were to be picky, the resort was a little tired. We joined there vacation club and were really pleased with the upgrade / admission to the adult pool area and look forward to returning to this or one of there other resorts in Mexico. We were at the Moon place last year and while that was a larger and slightly nicer resort, this resort had more life to it, probably because the fill occupancy rate was higher and a little younger! We did golf twice and this was included but the taxi was always late, mainly due to the flooded / potholed road! There was a golf course transfer cost of $25 pp round trip and golf cart cost of $40 pp. The course was in nice shape and forgiving! We used the catamarans many times and the beach was better than the Moon Palace. This was the only resort with kayaks and catamarans out on our strip.
"Annual group trip"
Great location, great property, great staff members!
Having stayed at several other AMResorts properties over the years, my expectations were pretty high and overall, my expectations were met.
Overall, the food was pretty good, except for the buffet, which was hit and miss. Most of the other AMResorts properties have a beach grill near the pool, which is a great option for lunch.
The staff were excellent, very friendly and would go out of their way to make sure you had everything you needed. The pool staff were particularly friendly, especially Ahmed. Very upbeat and fun!
We had a large group in December and had a wicked great time! The staff is top notch. We frequented all of the food venues over 7 days and particularly loved Eduardo and Elizabeth.
Our favorite entertainment staff was Ahmed. He was thoroughly enjoyable and always remembered our names! His crazy outfits always put a smile on our face. Thanks to the staff for creating memories to last a lifetime!
Great place to stay. The beach is the best I've ever been. Nice soft sand. Great service on the beach too. Pool area was tons of fun especially when Ahmed was there. Great entertainment. Need to give a shout out to Ahmed! Awesome, fun guy! The best out there.
"A GREAT TRIP"
WE LOVED THIS HOTEL!! THE ROOM WAS BEAUTIFUL, HOT TUB ON THE VERY LARGE BALCONY. We were not harassed by any time share people, as we were in Puerto Vallarta. The beach venders were very few. The room we had was on the 2nd floor (out of three floors) and over looking the beach! No spring breakers allowed in this resort. Food--a large variety and very good. Room service excellent. The staff was very gracious, and made sure that when there an issue, the staff always followed up to make sure the problem was solved. We were on our honeymoon and our suite had a well stocked bar with Champagne and a lovely fruit plate. We went to the town of Puerto Morales---the shopping much cheaper than hotel. We plan on going back next year! We go to Mexico every year, and this hotel/resort has been the best! Thanks, Linda Hughes Goldstein
"Well worth the money."
Just spent four days here. We were pleasantly surprised by almost everything. It was my first all inclusive stay so I was somewhat skeptical. The food was fantastic for the situation. Our favorite was definitely the variety of breakfast. The rooms were very clean, but a tad musty. Service was above and beyond what one would expect for the price we paid. Would definitely recommend it!
"EXCELLENT FOOD AND SERVICE"
The hotel facilities are excellent and the service provided is very good, there are several activities during the day and animator are always available for help. Particularly i found Francisco to be a nice person and gave valuable support on information about activities and places to visit outside of hotel.
Food was very nice and all incluisive concept is very good with plenty options to get food or drinks at any time. Pool bar associates are very friendly and supportive on advice for drinks and snaks.
Diamond Jewel was great. The Entertainment team was fantastic, the shows were fun, and the pool is very nice. The beach had a lot of seaweed, but they did their best to clean is up, and the sand was really nice. The road to the place is a bit bumpy, so this adds to the adventure :)
We wanted Puerto Vallarta but our choice was a bit beyond our budget. So we rolled the dice, chose Diamond Riviera and did not regret it. Food was surprisingly very good and diverse (the Mexican was the only & ironic disappointment), fine beach (very few sales people and not aggressive like at PV), lovely, comfortable room and excellent staff. We did our own deal for snorkeling the reef just adjacent to the hotel. The $40 round trip, 3 km cab ride into the fishing village of Puerto Morelos is worth it; better shopping, good eateries, friendly people. We shall return.
I came back yesterday from the Diamond Riviera Resort. This resort exceeded my expectations!
It is beautiful with its massive pool set against a white powder sand beach and brilliant turquoise water. The food was artfully presented. I had to take a picture before I ate it . We stayed in the preferred club rooms. The rooms and the property itself are spotless. We had 2 double beds, a sitting area, a balcony with a garden view and it was so peaceful to sit on the balcony in the morning and listen to the birds. The preferred club pool was steps away, as was the beach. The staff at the hotel was very friendly, and couldn't do enough for you. We had robes and slippers in our rooms and a fully stocked refrigerator, coffee pot with coffee and assorted tea that was replenished each day, an ironing board, iron and hair dryer. Preferred club guests get a private check in lounge and free internet. We had no trouble making reservations in any of the restaurants.
We saw the concierge right after check in and made our reservations. You owe it to yourself to visit this resort!