Comentarios Escritos
"¡Vacaciones absolutamente fantásticas en el Gran Parnassus!"
El hotel no está lejos del aeropuerto, solo 20 minutos de traslado, lo que fue fabuloso, las habitaciones son muy espaciosas y ofrecen magníficas vistas del mar Caribe. Ayer regresamos de nuestras vacaciones, nuestros 3 niños han estado llorando para regresar a este hotel, estuvieron ocupados sin parar todo el tiempo que estuvimos allí. El equipo de animación era excepcional todos los días, Kuko, Edgar, Ross, Alfredo, Bennie y Angel hicieron un trabajo increíble al entretener a los invitados alrededor de la piscina. Hicimos grandes amigos con el personal que no pudo hacer lo suficiente por ti. Emiliano es un camarero en el restaurante buffet y nos hizo sentir bienvenidos todas las mañanas e intercambiamos palabras, él estaba desarrollando su inglés y yo estaba intentando más español. El personal trabaja arduamente para mantener un entorno divertido, seguro y excepcionalmente limpio. Hay una gran cantidad de alimentos para elegir y todos extremadamente buenos. Ahora tenemos el bajón de las fiestas, pero nos hemos mantenido en contacto con algunos miembros del personal a través del correo electrónico y las redes sociales, realmente hemos hecho algunos grandes amigos. Volveremos aquí lo antes posible.
"Buenas vacaciones"
Excelentes habitaciones grandes, buena comida, muchas actividades (excelente equipo de entretenimiento) para niños y adultos, muy limpio, excelente servicio, hermosas piscinas y áreas de playa. El tiempo no estuvo bueno, pero la pasamos muy bien de todos modos Mi esposo y yo, y los niños de 11 y 8 años se divirtieron mucho. (Vollleyball, baloncesto, surf, waterpolo, juegos, karoke, concursos, torneo de minigolf, aeróbic acuático, compras, espectáculos, ¡hay algo para todos!) Tantas opciones para comer y pudimos obtener un documento sobre la alergia al maní de mi hijo asegurándole de que sus platos fueran seguros para él. La comida siempre estaba disponible en algún lugar, y podíamos pedir servicio de habitación cada mañana para comer en el balcón para disfrutar de nuestra vista al mar. ¡Volveremos!
"El hotel más amigable y entretenido de Cancún."
Las mejores vacaciones de 2 semanas. Entrar como un extraño salir como amigo. Desde el momento en que llegas, el personal no deja de hacer lo suficiente para ayudarte. El equipo de entretenimiento es insuperable. Edgar, Alfredo, Ross y Benny nos dan ganas de volver muchas veces más. Gran valor por el dinero.
"¡¡¡¡BUENAS VACACIONES!!!!"
Tres amigas y yo nos hospedamos en el Gran Parnassus por 5 días, ¡y creo que fue increíble! Por supuesto que hacía calor allí, pero no esperaba menos. Fue sin duda una gran relación calidad-precio y el personal era muy servicial. No puedo recordar todos los nombres, pero Edgar, uno de los directores de actividades, fue muy amable y de gran ayuda. Como fue Luz. Los invitados eran como una familia para mí; Es fácil hablar con ellos, y si nos reconociéramos de nuevo, nos detendríamos a conversar sobre nuestra estancia, que todos parecíamos estar disfrutando. El teatro recibió espectáculos impresionantes, como los bailarines de break, y el homenaje de Michael Jackson, ¡guau! No tuve suficiente tiempo en el Gran Parnassus y tengo muchas ganas de volver. El bar de karaoke fue excepcional. Aunque no era el hotel más grande de allí, me encanto el Gran Parnassus. Llegué a algunos de los mercados, pero todavía tengo que ir a Chichen Itzá y ver algunos de los otros lugares. ¡Gracias a todos en el Gran Parnassus por hacer que mi estancia fuera tan memorable! ¡Larga vida a Cancún!
"Fantástico hotel en un estilo de crucero"
Este hotel nos pareció genial, desde las amplias habitaciones a la comida estupenda y el personal fantástico. Estábamos un poco preocupados después de leer algunas críticas, pero no me puedo quejar. En primer lugar, las habitaciones son amplias, con una cama muy cómoda y aire acondicionado. Paramos en la habitación 915 con vista al mar. Comimos en todos los restaurantes y no tuvimos ninguna queja, en Magnuz comimos en el desayuno con una amplia variedad para elegir, Big Ben (asador), Manhattan (estilo americano), Portofinos (autoservicio de estilo italiano), Le maison de Michelle (francés) donde se usa más ropa casual, es decir. Pantalones largos y collares. Samauri (japonés). Hay dos áreas principales para nadar, en primer lugar, las piscinas familiares que consistían en 3 piscinas descendentes y un bar en la piscina, también es el lugar donde se realizan las actividades diurnas, por lo que puede ser bastante concurrida y el bora bora snack bar hizo el mejor bistec y los sándwiches de queso, en segundo lugar, los adultos solo en el segundo piso que consta de 2 jacuzzis grandes y 1 piscina común, ambos grupos de piscinas tenían amplias hamacas. Todo el personal desde la recepción hasta las camareras son muy agradables y educados. El servicio de habitaciones 24 horas que es gratis es muy bueno. Amelio Ucam fue nuestro barman favorito. Bar de adultos de la primera semana y luego bar del lobby de la segunda semana. También se incluyen las bebidas premium como smirnoff en el todo incluido, pero a veces hay que pedirlo, una pequeña propina de entre 20 y 50 pesos (1-2.50) hace mucho.
"Awesome Family Vacation!!"
My husband, myself and our 2 children ages 10 and 12 stayed here for 7 nights and 8 days along with another couple and their 12 year old. We had a fabulous trip. From the flight to the transportation to and from the hotel and especially the people at the hotel were all so friendly and helpful. We especially enjoyed Abigail the drink server by the main pool and Fernando the lobby bar bartender. They were so nice and professional and loved their jobs. During our stay we also rented jet ski's and charted a 4 hour deep sea fishing excursion, it was great!! Kids loved it, but if you get motion sickness I wouldn't recommend. The Spa was excellent, I had a 50 minute relaxing massage on day 2 with my daughter and a hot stone massage for 80 minutes on the next to last day. They had great deals and offered 20% discounts after you have any service from the spa and we had our first messages at a 2 for 1 price. Totally recommend having a pampering session. Variety of food was good, the outside grill by the main pool had the best food and we enjoyed the Japanese restaurant the best also. It was nice not having to make reservations or to dress up for dinner as some resorts we had previously visited. We didn't mind all the walking around the grounds, because of all the good food it was nice to get some exercise. The only negative comment is that the noise from people going around the floors in the wee hours of the morning like 2 am was loud, and for a family resort I think should have been policed better.
"Amazing All-inclusive Hotel, LOVED IT"
My first time in Cancun. Loved CANCUN and the people... This hotel is definitely one of the best hotels I've stayed at, comparing it to hotels from Cuba, and D.R. Our view from our room 425 was great, couldn't ask for a better view, we had room service delivered to our room, every other day for either lunch or breakfast or evening snack, the FOOD WAS ALWAYS GOOD. I wasn't a fan of Big Bens Restaurant but the Buffe (mexican food) was amazing, and the Italian restaurant made an amazing lasagna. My 2yr old my 6 year old my husband and myself all enjoyed the food, even when we weren't hungry and took kids to eat, we HAD TO EAT cause it was so delicious. Only thing we were upset with was the Adult pool closes at 6pm, yet the other is open til 10pm. ALL and ALL staff was great and we had an amazing 9 days at this hotel and would Go back again!
"Perfect place perfect staff perfect holiday :)"
Me and my partner stayed here this year in September.
We found the hotel to be very clean and well presented.
The food was lovely lots to choose from. The staff were amazing! I had to see the doctor while I was there he was so friendly he instantly put me at ease and got me back to health, the receptionists were very caring, helpful and professional while I was feeling unwell.
The entertainment was very varied from shows at night to keeping us happy throughout the day.
Cannot fault the waiting staff who were there for your every need and constantly providing us more comfort throughout our stay.
A special mention to a few of the staff Veronica Lopez who made our stay even more enjoyable she was extremely welcoming and managed to put a smile on our face every day :)
Also all of the entertainment team with recognition to Ross and Mr Eddie who had us laughing for our whole two weeks stay and kept us busy with games and activities.
Definitely going back next year
A true taste of paradise!
"The is truly a great hotel. We felt at home in paradise!"
The staff made me feel like i was at home with their great service! Special thanks to Elpidio Penna Ibarra for the best birthday ever. My wife was literally treated like a queen within a days notice for her birthday party!
We visit this hotel 3 times a year and it keeps getting better.
This hotel deserves another star for their rating. This staff is top notch and go out of there way to make you feel at home as well as in paradise. Management is solid from the top down!
Rooms are beautiful no matter what view you have.
Best hotel we have ever stayed at in Mexico and we look forward to many more visit there.
"Holiday Oct. 2014 Mary and Paul from Scotland"
My wife and I have just returned from two weeks at this hotel and think it was one of the best holidays ever. We found all the staff to be very friendly and helpful and special mention to Deisser Lopez Capitan of the Porto Fino restaurant in the hotel who went out of his way for his customers. Also a mention for a couple of the pool entertainment team who also went the distance to ensure everyone there had a great time. Thank you to Paulina and Leonardo. We found the food excellent along with the bars.
"great place to stay"
This was a lovely hotel to stay in, with lots of different food courts, bars and activities if you really wanted you needn't ever leave the hotel (however I recommend getting out there to explore).
The only down side would be theres not too much walking distance around the hotel other than the stunning beach of course however busses are so frequent they arrive almost every few minutes and are very cheap. There is however a fantastic museum five minutes down the road that has ruins in a jungle bit as well as a great exhibit of mayan culture.
If you book an exurshan they will pick you up right outside the hotel lobby so you can sit with a coffee waiting on the buss - no hassle.
Theres also clubs down the road that are massive if you want to have a good night out - can easily get bus there and back.
The staff where all very friendly always greeting you with a smile and a special mention should go to Guillermo who was an amazing bar tender, never forgot my regular drink (which he also never let my glass go empty) and as soon as he found out I loved cherries he would present lots of them to me every time I went up to the atlantas bar.
The food was adequate, nothing too amazing (apart from the adult restaurant) but I had no issues else where and lots to choose from too, theres a buffue during the day that I wish kept open later on at night however but I did have 24/7 room service that was always very prompt.
The rooms where clean and the beds where huge, the balcony showed a lovely view of the sea - got to watch lighting storms out at sea most nights.
overall I had a fantastic time, I went on this holiday with friends and would definitely recommend it to anyone wanting to stay in mexico!
"Good Value Resort"
We traveled as a family of four (2 kids 8&11). We had a relatively stress free week. We didn't get "the lay of the land" until our second day there. The entertainment staff kept people active around the pool. Leo and Paulina helped people have a good time. The shows are not Vegas shows, but very entertaining. Service was very good and all of the employees were very helpful. The Kids Club is a great help for parents wanting a couple of hours to themselves. The food was good, and there was a wide variety of choices.
We were pleased with our experience and would recommend the resort to others going to Cancun.
"Good Value Resort"
We traveled as a family of four (2 kids 8&11). We had a relatively stress free week. We didn't get "the lay of the land" until our second day there. The entertainment staff kept people active around the pool. Leo and Paulina helped people have a good time. The shows are not Vegas shows, but very entertaining. Service was very good and all of the employees were very helpful. The Kids Club is a great help for parents wanting a couple of hours to themselves. The food was good, and there was a wide variety of choices.
We were pleased with our experience and would recommend the resort to others going to Cancun.
"Stay at Parnassus Resort."
We stayed for two weeks at this resort, a wonderful experience. Our stay was at a club suite(upgrade), the staff, the food and overall service excellent. Actually we were booked to stay at the Adult resort but found the Family resort to be much nicer and we were upgraded to this location not far away..
We also benefits from extended check out timing.
Thanks you to the management and staff of this resort. We will be back in December.
"good value for money"
This hotel gave everything you could have wanted for a stay in cancun. Right on the beach, extremely clean, great location for nightlife, staff friendly, food ok! Food in the restaurant could be improved as was pretty average but the Japanese restaurant was excellent! All round enjoyed our stay. Room service is very slow, especially for food - expect up to an hours wait!
"Top Notch Staff, Clean Rooms, Talented Entertainment"
We just got back from a week stay at the Parnassus with our 3 children and my husband's family. We had an amazing visit. The best bartender far and away is Fernando at the Lobby Bar. Always friendly and took care of everyone. The accommodations at this hotel are pleasant. The rooms are always clean and the staff makes sure that you are comfortable. We were there on the off-season, so not all restaurants were open everyday, but those that were were decent. However, the staff, rooms, and friendly people made up for it!
"Fabulous holiday*****"
Myself, my partner, sister and father recently stayed 2 weeks at the great parnassus. We had the best time! Check in was fast and easy, we were offered a free upgrade to a room with a jacuzzi. The room itself was clean, spacious and nicely decorated. Air con was fab and a god send, bed was firm but comfortable.
There was a huge variety of food to suit all nationalities and the fussiest of eaters. Big Ben restaurant fillet of beef was to die for! We mostly ate at the buffet and poolside snack bar. The drinks here are brilliant, just ask the bar tenders and they will whizz you up one of their tasty cocktails, with all top branded spirits.
The staff here are amazing, they will go above and beyond to help you. In the whole two weeks i came across one waitress who floated between the creperie and kilimanjaro bar, she was extremely miserable and came across very rude at times. I have to mention Eduardo and Irving (buffet), Veronica and Abigail (poolside waitresses) these people were the friendliest and most hardworking they made our stay so much more special.
There is entertainment every day and night, the entertainers ross and edgar are hilarious, friendly and make a huge effort to get everyone involved in the various activities.
There is so much more i could say about this place.....all positive..... but my review is big enough! Feel free to ask me any questions. I cant wait to return to Great Parnassus it was unforgettable!!
"amazing holiday"
hi my name is loretta and i have just returned from cancun mexico, I must say what a fantastic holiday we had, Staff very friendly and will bend over backwards to please you, Beatritz Freddy and Alex at the Sactorum vip area were first class, entertainment great from 10am till 5pm Big thankyou to Edgar and Ross well done boys, Big Bens steak house was my favorite resturant by far because i am a very fussy eater, My husband Tony loved all the resturants bless him, Rooms could do with updating but a minor issue, over all a first class holiday, i would be happy to answer any questions you may have
"Great staff & great for families (Sep 2014)"
The hotel is great for families and kids, hence bunk buds being available in some rooms, and why we chose this resort. There was an adult only pool and area, but we never visited it. The guests were a great mix of Europeans, Canadians, Americans, and Mexicans, with plenty of kids for ours to play with. The staff were extremely nice and helpful. We would like to give special thanks to Alex (bartender at swim-up bar), Christian (El Maguey restaurant), Alberto Espinosa (waiter at food court area), and Victoria (pool area) for their exceptional service.
"Fantastic"
We stayed at the hotel for our honeymoon and had a fantastic time the staff could not do enough for you we met a brilliant barman called matildi he worked in the adults only bar but then got moved to a different one so we went to the bar he was moved to but it wasn't the same he should have been left in the adults bar we went to Mexico to chill out and we even had waiter service on the beach the only negative thing I can say is that there wasn't enough entertainment for adults on a night time but apart from that we had a fantastic honeymoon
"Staff members making an excellent effort!"
We stayed at the Great Parnassus in September of 2014 and had a great and most pleasurable stay! My wife, myself and my 4 year old daughter were treated like royalty! We are a family who live in the U.S. and realize how important it is that your staff put on a smile and at least say hello and make eye contact when engaging customers. At the Great Parnassus that is exactly what they do! We would like to say thank you to all staff members at this hotel for their appreciation of us, having choosen their hotel! We would return again! I would like to make mention of our waiter who greeted us every morning with a smile and made sure to have fresh coffee at our table before we even got up to select our breakfast and his name is Lucio Kavil! Thank you to all staff at this hotel for having fun with us and making our first trip to Cancun, Mexico a great one!
"Great vacation"
We stayed here on our first trip to Cancun. Nice variety of restaurants. Fantastic beach! The hotel has awesome architecture, as well. Inside it feels like two cruise ships docked side by side. Also, got to enjoy the facilities at sister resort, Golden Parnassus.